Cancellation Policy
- You can cancel an order free of charge at any time before it is dispatched. Contact us with your order number by email at hi@sportsabi.ae or by phone or WhatsApp on +971 52 430 1618.
- If the order has not been dispatched, we cancel it and refund you in full to the original payment method within 5–10 business days.
- Once an order has been dispatched it can no longer be cancelled and falls under the Refund & Returns Policy instead: original shipping fees are non-refundable, and return shipping is at the customer's cost unless the item is faulty, damaged or incorrect.
- If we have to cancel an order ourselves, for example because an item is unavailable or there is a pricing error, we tell you and refund you in full.
- Email: hi@sportsabi.ae
- Phone and WhatsApp: +971 52 430 1618
- Customer service hours: Monday–Saturday, 9:00–18:00 (UAE time)
- Registered office: Sharjah Media City (Shams), Sharjah, UAE
- Dispatch & pickup: RAD Sports, Dubai Studio City, Dubai, UAE
SportSabi LLC, licensed in Sharjah Media City (Shams), UAE. Trade Licence No. 2541639.01