About SportSabi
SportSabi is an independent online retailer of padel and pickleball equipment in the United Arab Emirates, operated by SportSabi LLC, registered in Sharjah Media City (Shams). Orders are dispatched from, and can be collected free of charge at, our partner store RAD Sports in Dubai Studio City. We sell genuine, brand-new products.
SportSabi is an independent retailer. Brand names and logos belong to their respective owners; we are not affiliated with or endorsed by them.
Delivery
- We ship within the United Arab Emirates only.
- Orders are processed within 1–2 business days after payment.
- Orders are dispatched from our partner store RAD Sports in Dubai Studio City.
- Delivery takes 2–4 business days after dispatch, or 3–5 business days for remote areas.
- Delivery costs AED 25 per order. It is free on orders of AED 300 or more (after discounts), and a free-shipping coupon also waives it.
- Free store pickup: collect your order from our partner store RAD Sports, Dubai Studio City, once we confirm it is ready.
Returns
- You can return an item within 14 days of delivery. It must be unused, unwashed and in its original condition, with tags and packaging.
- To start a return, email hi@sportsabi.ae or WhatsApp +971 52 430 1618 with your order number.
- You ship the item back to us at your own cost. Original shipping fees are non-refundable.
- If an item arrives faulty, damaged or incorrect, tell us within 48 hours of delivery and we will cover the return and send a replacement or a refund.
- Refunds are made to the original payment method within 5–10 business days after we receive and inspect the item.
- For hygiene and safety reasons, certain products (such as socks, innerwear, or other personal-use items) may not be eligible for return.
Contact
- Email: hi@sportsabi.ae
- Phone and WhatsApp: +971 52 430 1618
- Customer service hours: Monday–Saturday, 9:00–18:00 (UAE time)
- Registered office: Sharjah Media City (Shams), Sharjah, UAE
- Dispatch & pickup: RAD Sports, Dubai Studio City, Dubai, UAE
SportSabi LLC, licensed in Sharjah Media City (Shams), UAE. Trade Licence No. 2541639.01